Expert SAP Monitoring Service

We Monitor Your SAP.
You Focus on Business.
Zero Worries.

Our expert team watches your SAP S/4HANA systems 12 hours a day, 7 days a week -- analyzing all critical modules, detecting issues before they escalate, and delivering actionable recommendations. No software to install. No dashboard to check. We handle it.

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Trusted by SAP operations teams at leading enterprises
NATURGY ENDESA REPSOL CEPSA SACYR
s4vision.app/dashboard
47
Systems Monitored
312
Issues Detected
<4h
Avg Response Time
99%
Client Satisfaction
Incidents Prevented (Monthly)
Recent Interventions
S/4HANA migration completed DONE
Security audit: 47 SoD conflicts found IN PROGRESS
Fiori app deployment scheduled ON TRACK
ABAP dump spike detected (ST22) ALERT
Monthly health report delivered SENT
What We Do

Five Pillars of SAP Excellence

End-to-end SAP services delivered by senior consultants who have built, secured, modernized, and monitored production S/4HANA systems across industries.

Managed Monitoring

We watch your SAP systems so you can focus on the business.

Our proprietary monitoring platform analyzes all critical SAP modules in real time, backed by expert human interpretation. You receive actionable alerts, monthly health reports, and quarterly strategic reviews -- not raw data and false alarms.

  • All critical SAP modules monitored continuously
  • 12/7 monitoring with critical alerts and expert context
  • Monthly health reports and trend analysis
  • Quarterly strategic reviews with capacity planning
  • Proprietary technology, no tools for you to learn

Basis Administration

Keep your SAP landscape running at peak performance.

From daily operations and transport management to S/4HANA migrations and kernel upgrades, our senior Basis consultants handle the technical foundation of your SAP landscape.

  • System administration and daily operations
  • Performance tuning (SQL, buffers, workload)
  • S/4HANA migrations and system upgrades
  • High availability and disaster recovery
  • Kernel patches, support packages, system copies

SAP Security

Protect your SAP systems with airtight authorization and compliance.

Our security team designs authorization concepts from scratch, runs SoD analysis, and leads compliance reviews for SOX, GDPR, and industry regulations.

  • Authorization concepts and SoD analysis
  • SOX, GDPR, and compliance audits
  • GRC implementation and user access reviews
  • Security hardening and penetration testing
  • License optimization through role design

Fiori Development

Modernize your SAP user experience with custom Fiori apps.

Our team brings deep Fiori expertise. We configure Launchpad, activate standard apps, build custom SAPUI5 solutions, and migrate legacy interfaces to modern Fiori experiences.

  • Custom SAPUI5/OpenUI5 app development
  • Fiori Launchpad setup and standard app activation
  • OData services and SAP Gateway/CAP
  • Web Dynpro/BSP to Fiori migration
  • Mobile apps (SAP Mobile Start) and SAP Build Apps

SAP Licensing

Optimize your SAP license costs and ensure compliance.

SAP licensing is complex and costly when mismanaged. We analyze your actual user activity, map license types to real usage, identify optimization opportunities, and ensure compliance before SAP audits. From Named User license reviews to Digital Access estimation and S/4HANA conversion impacts.

  • License usage analysis and optimization
  • SAP audit preparation and compliance
  • Named User type right-sizing (FUE calculation)
  • Digital Access and indirect use assessment
  • S/4HANA license conversion planning
Why s4vision

Senior Expertise. Direct Delivery. No Middlemen.

We are not a large consultancy that sends junior resources to learn on your systems. Our senior consultants do the work themselves.

Senior Expertise

A team of senior SAP consultants with deep, hands-on experience. When you hire s4vision, you get seasoned experts from the first call to the final delivery.

End-to-End SAP Coverage

Basis, security, Fiori, and monitoring -- all under one roof. No multi-vendor coordination. One team that sees the full picture.

Our Consultants Do the Work

Our senior consultants design AND deliver. No handoffs, no subcontractors. Senior-level execution on every engagement.

Proven on Production

Our technology and expertise are battle-tested on real S/4HANA production systems. Everything we offer has been proven where it matters most.

What We Monitor For You

Critical SAP Modules. Analyzed by Experts.

We don't just collect data -- our analysts interpret it, identify patterns, and deliver clear recommendations so your team acts on insights, not raw numbers.

SM50
Work Processes (SM50)

We watch for stuck processes, resource bottlenecks, and abnormal patterns. If a work process hangs, you get an alert and a recommended action -- not just a red light.

SM21
System Log (SM21)

Our team reviews critical system events and warnings daily. Recurring patterns are flagged with root-cause analysis in your monthly report.

RZ20
CCMS Alerts (RZ20)

Threshold-based health monitoring interpreted by humans, not just algorithms. We filter the noise so only actionable alerts reach you.

SM51
App Servers (SM51)

Continuous server health tracking. We detect unresponsive instances, uneven load distribution, and capacity issues before they affect users.

SM37
Background Jobs (SM37)

We track every critical job chain. When a scheduled job aborts or runs abnormally long, we alert you immediately and provide diagnostic context.

SP01
Spool Queue (SP01)

Stuck spool jobs and queue backlogs silently block downstream processes. We catch them before they cascade.

SMQ1/SMQ2
RFC Queues (SMQ1/SMQ2)

We monitor outbound and inbound qRFC queues continuously. Stuck entries and queue congestion are detected and escalated before interfaces fail.

SM20
Security Audit Log (SM20)

We monitor failed logons, authorization failures, and suspicious user activity. Security anomalies are flagged with context and urgency assessment.

TH_USER_LIST
Active Users

We track user session patterns and detect anomalies -- unusual login times, mass concurrent sessions, or unexpected service account activity.

ST22
ABAP Dumps (ST22)

Every runtime error analyzed with full root-cause context. We correlate dumps with SAP Notes and provide resolution guidance -- your team fixes, not investigates.

DB02
Database Health (DB02)

HANA tablespace growth tracking and capacity forecasting. We alert on space thresholds and provide growth projections in quarterly reviews.

SM59
RFC Connections (SM59)

We track every RFC destination status. Broken connections and misconfigured destinations are detected and reported with remediation steps.

SM58/SM12
tRFC & Locks (SM58/SM12)

Async communication failures and orphaned locks are monitored continuously. We detect deadlocks and stuck tRFC entries before they impact operations.

How It Works

Four Steps to Expert SAP Monitoring

No software to install. No tool to learn. No dashboards to check. Our team handles everything.

01
1. Assessment

We evaluate your SAP landscape -- systems, criticality levels, business processes, and monitoring priorities. This initial assessment is free and without commitment.

02
2. Secure Connection

We set up a read-only RFC connection to your SAP systems. No code deployed on your side. No transports. No modifications. Just a monitoring user with standard authorizations.

03
3. Expert Monitoring

Our analyst team begins watching your systems -- analyzing trends, correlating events, and proactively detecting issues across all critical modules 12 hours a day, 7 days a week.

04
4. Insights & Advisory

You receive real-time alerts for critical issues, monthly health reports with trend analysis, and quarterly strategic reviews with capacity planning and optimization recommendations.

What You Receive

Expert Insights Delivered to You

You don't watch dashboards. You receive clear, actionable intelligence from our team of SAP specialists.

🔒 s4vision.app -- Managed Monitoring Service

12/7 Monitoring & Alerts

Service outages, mass ABAP dumps, aborted critical job chains, database capacity emergencies -- our automated monitoring catches these instantly, even at 3 AM on a Sunday.

Business Hours Advisory

During business hours, our analysts actively watch your systems: trend analysis, performance insights, proactive capacity planning, and expert recommendations delivered directly to your team.

Monthly Health Reports

Executive summary for management plus detailed technical appendix for your Basis team. Trends, incidents, recommendations, and action items -- all in one document.

Quarterly Strategic Reviews

In-person or video sessions with your team. Capacity forecasting, optimization roadmap, performance benchmarking, and strategic recommendations for the quarter ahead.

Service Plans

Managed Monitoring, Clear Pricing

Per-system monthly pricing. Expert human monitoring backed by proprietary technology. Cancel anytime.

Monthly Annually Save 15%
Essential
USD 1,200 /mo

Business hours monitoring for a single SAP production system. Ideal for companies with an existing Basis team that needs an extra layer of oversight.

  • ✓ 1 SAP system monitored
  • ✓ All critical modules covered
  • ✓ Business hours monitoring (Mon-Fri)
  • ✓ Email alerts for critical events
  • ✓ Monthly summary report
  • ✓ 8h response time SLA
  • ✓ Email support
Request Assessment
Most Popular
Professional
USD 2,800 /mo

12/7 monitoring with critical alerts for multi-system landscapes. For teams that need expert monitoring without expanding headcount.

  • ✓ Up to 5 SAP systems
  • ✓ All critical modules covered
  • ✓ 12/7 monitoring with critical alerts (outages, dumps, aborted jobs)
  • ✓ Business hours expert advisory
  • ✓ Monthly detailed health report
  • ✓ 4h critical / 8h standard response SLA
  • ✓ Email + phone support
Request Assessment
Enterprise
Custom

Dedicated monitoring team for large, complex SAP landscapes. Includes SLA guarantees, executive reporting, and strategic advisory.

  • ✓ Unlimited SAP systems
  • ✓ Dedicated analyst team
  • ✓ 12/7 monitoring + advisory
  • ✓ Executive monthly reports
  • ✓ Quarterly strategic reviews
  • ✓ 1h critical response SLA
  • ✓ Dedicated support + named contacts
Schedule Consultation

Basis, Security, Fiori, and Licensing services are also available at hourly and project-based rates outside of monitoring plans. Contact us for a tailored quote.

What Our Clients Say

Senior Expertise That Makes a Difference

“

Their team caught a tablespace growth anomaly in our HANA database three weeks before it would have caused an outage. The monthly reports alone are worth the investment -- our CIO uses them in board presentations. It is like having a senior Basis admin watching our systems full-time, except they never take vacation.

★★★★★
AH
Andrea Hoffmann
VP of IT Operations, Manufacturing -- Germany | 3 systems, Professional plan
“

We hired s4vision to lead our ECC to S/4HANA migration. Having the same senior consultant who designed our migration roadmap also execute the technical cutover gave us a level of confidence we never had with larger consultancies. Zero downtime issues on go-live weekend, and the performance tuning they did post-migration reduced our batch window by 40 percent.

★★★★★
RC
Rafael Contreras
SAP Program Manager, Retail Group -- Colombia | S/4HANA migration + Basis support
“

s4vision ran a full security audit on our S/4HANA landscape -- SoD analysis, critical authorization review, the works. They found 47 high-risk conflicts we did not know existed. After the remediation, they built us three custom Fiori apps that replaced our legacy BSP transactions. Same team, same context, zero friction between the security concept and the UI implementation. That integration is something you simply cannot get from separate vendors.

★★★★★
EV
Elisabeth Van den Berg
IT Director, Energy & Utilities -- Netherlands | Security audit + Fiori development
News & Updates

Latest from s4vision

Stay up to date with the latest insights, tutorials, and updates from our SAP experts.

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FAQ

Frequently Asked Questions

We require a read-only RFC user with standard monitoring authorizations. The connection uses SAP's native RFC protocol -- the same secure method SAP systems use to communicate with each other. We never write data, execute transactions, or modify your system in any way. The required authorization profile is minimal: display-only access to monitoring function modules (TH_WPINFO, RFC_READ_TABLE, RFC_SYSTEM_INFO, etc.). We provide a detailed authorization setup guide during onboarding.
For critical events (service outages, mass ABAP dumps, aborted critical job chains, database capacity emergencies), we send immediate alerts via email and optionally via SMS, Slack, Microsoft Teams, or PagerDuty -- depending on your preference. For non-critical findings, insights are compiled into your scheduled reports. You define the escalation contacts and alert channels during onboarding.
Even better. s4vision does not replace your Basis team -- we augment it. Your team focuses on high-value work like upgrades, performance tuning, and project support, while we handle the continuous monitoring burden. Think of us as the extra pair of expert eyes that ensures nothing slips through the cracks, especially outside of business hours. Many of our clients have experienced Basis teams; they value the independent oversight and the time savings.
s4vision only reads system monitoring metadata -- process status, job schedules, error logs, connection health, and system metrics. We never access business data, financial records, customer information, or any application-level content. All connections use SAP's encrypted RFC protocol. We are happy to sign NDAs and data processing agreements. For regulated industries, we can provide a detailed security whitepaper and undergo your vendor assessment process.
Typically within one week. The initial assessment takes 1-2 days, RFC connection setup takes a few hours (your team creates the monitoring user, we configure the connection), and monitoring begins immediately after validation. Most clients go from initial conversation to active monitoring in 5 business days.
We support SAP S/4HANA (all releases from 1610 onward, including 2020, 2021, 2022, and 2023), as well as SAP ECC 6.0 on NetWeaver 7.40 and above. Both HANA and traditional databases (Oracle, SQL Server, DB2, MaxDB) are supported. Our monitoring technology uses a multi-fallback approach, automatically adapting to the function modules available in your specific system version.
Absolutely. SAP licensing is one of the largest IT cost drivers and often misunderstood. We analyze your actual user activity data to determine if each Named User has the right license type, identify inactive users, calculate FUE equivalents, and estimate Digital Access exposure. We also help you prepare for SAP audits and plan license conversions for S/4HANA migrations. Many clients save 15-30% on their annual license costs after our optimization review.

Let's Talk About Your SAP Landscape

Every engagement starts with a free assessment of your SAP environment. No commitment, no sales pressure -- just an honest evaluation of how expert monitoring can help your team.

Request Free Assessment Schedule a Call

Free initial assessment. No commitment required. Response within 1 business day.